Dear AT&T: You blow chunks.
Feb. 12th, 2010 06:01 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
learnteachDear AT&T: What?
I went into the store to see the status of my phone account, which I never used, and discovered it was about to be shut off. Ok, fine, I'd like to pay it. But your phone clerk advised waiting for the final bill, to make sure there were no other charges on it. Ok, sure. Rather pay it. No, wait. Right, I'll pay it when I see it.
Right. So instead of a bill, on an account that is a total of two payments late, you've sent it to a collection agency. Thus putting a mark on my credit, AFTER I ASKED TO PAY THE BILL.
Now, I know you're a bunch of amoral texan assholes who bought a bunch of other companies, and are draping the name of AT&T over yourself because as SouthWestBell you SCREWED the Pacific Bell employees and users, but really, you could have been a little more circumspect. At least gone to three months, say, or not messed up the damn billing in the first place.
I'll be on the phone Monday morning, then in the store, then on the phone again, I'm sure. Then, once this is resolved, every service you touch is gone. Forget the iPhone, I'm having NOTHING to do with you malingering ignorant jerks who are gaming my credit.
Talk with you very soon,
Irate customer
I went into the store to see the status of my phone account, which I never used, and discovered it was about to be shut off. Ok, fine, I'd like to pay it. But your phone clerk advised waiting for the final bill, to make sure there were no other charges on it. Ok, sure. Rather pay it. No, wait. Right, I'll pay it when I see it.
Right. So instead of a bill, on an account that is a total of two payments late, you've sent it to a collection agency. Thus putting a mark on my credit, AFTER I ASKED TO PAY THE BILL.
Now, I know you're a bunch of amoral texan assholes who bought a bunch of other companies, and are draping the name of AT&T over yourself because as SouthWestBell you SCREWED the Pacific Bell employees and users, but really, you could have been a little more circumspect. At least gone to three months, say, or not messed up the damn billing in the first place.
I'll be on the phone Monday morning, then in the store, then on the phone again, I'm sure. Then, once this is resolved, every service you touch is gone. Forget the iPhone, I'm having NOTHING to do with you malingering ignorant jerks who are gaming my credit.
Talk with you very soon,
Irate customer
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no subject
Date: 2010-02-13 04:32 am (UTC)no subject
Date: 2010-02-13 04:48 am (UTC)how frustrating!
no subject
Date: 2010-02-16 06:39 pm (UTC)