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The call center and the local package sorter are insisting they tell me their business policies rather than give me my laptop. I've been trying to get it since 2 this afternoon. But they're closed on the weekends (hmm, what about Saturday Delivery? Nope, must be paid in advance.) Now beginning to work my way up the supervisor chain. Don't anticipate an satisfaction in this one.

I'm thinking that as a policy I'll avoid UPS like the plague from now on.

Date: 2007-08-20 06:17 pm (UTC)
From: [identity profile] catagon3.livejournal.com
I can't remember whether it's UPS or FEDEX or someone else, but one delivery company insisted for years that our address should be San Gregorio, not Half Moon Bay. They would change our zip code on the package, with the result that the drivers had no hope of finding our house.

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